Jev example · Customer support
Use the deadline rather than tone to detect urgency.
This is the context Jev receives before answering the typed question.
{
"message": "My login stopped working. Our live training starts in 20 minutes and I am presenting.",
"account": {
"active": true
},
"attempts": "Password reset email never arrived."
}What is the customer's primary request in the latest message?
Does the record establish a current time-sensitive problem, beyond emphatic wording alone?
Rate the customer's expressed frustration.
Move the event to next month.
Catalog source: TypeSafeAI/typesafe-playground, reused under MIT. This is an independent community catalog, not an official TypeSafe AI product.
Background source: Inspired by TypeSafe workflow evals; examples authored for this playground