Jev example · Sales & partnerships

A sales inbox gets a support issue

Route by need instead of inbox destination.

Workflows & decisionschoicenoulscore

State

This is the context Jev receives before answering the typed question.

{
  "message": "Our paid API key stopped working after renewal. Please restore access.",
  "relationship": "Active customer",
  "inbox": "sales"
}

Typed questions (3)

Message route

choice

Choose a route for the inbound message.

Try in Playground
  • sales | A potential customer evaluating a purchase
  • partnership | A proposed business collaboration
  • support | An existing customer seeking help
  • spam | Unsolicited generic promotion
  • clarify | Purpose is unclear

Concrete next step

noul

Does the sender offer a specific relevant next step, question, or decision deadline?

Try in Playground

Request specificity

score

How clearly are need, scope, and next step specified?

Try in Playground
  • Generic or unclear
  • A need is mentioned
  • Need and some scope are clear
  • Need, scope and next step are concrete

Try changing the scenario

Change the message to evaluating a new paid plan.

Catalog source: TypeSafeAI/typesafe-playground, reused under MIT. This is an independent community catalog, not an official TypeSafe AI product.