Workflows & decisionschoicenoulscore
State
This is the context Jev receives before answering the typed question.
{
"message": "We process 600 support tickets daily. Can your API flag refund intent? Could we see a 20-minute demo next Tuesday?",
"relationship": "New contact"
}Typed questions (3)
- sales | A potential customer evaluating a purchase
- partnership | A proposed business collaboration
- support | An existing customer seeking help
- spam | Unsolicited generic promotion
- clarify | Purpose is unclear
Concrete next step
noulDoes the sender offer a specific relevant next step, question, or decision deadline?
Try in PlaygroundRequest specificity
scoreHow clearly are need, scope, and next step specified?
Try in Playground- Generic or unclear
- A need is mentioned
- Need and some scope are clear
- Need, scope and next step are concrete
Try changing the scenario
Replace the volume and meeting request with 'Tell me more'.